Services/Support

Services / Support

Service Solution: Garden State scientific offers repairs and preventive maintenance for laboratory equipment. This includes a wide range of suppliers and techniques:

HPLC
o Aglient 1100/1200, 1260
o Agilent 1290 UHPLC
o Waters Alliance 2690/2695, 2795
o Waters Classic Acquity UPLC
o Waters H-Class Acquity UPLC
o Waters Bio-compatible H-Class UPLC
o Shimadzu non-VP, 10 VP, 20 Prominence, 30 Nexera series
LC/MS
o Agilent 1100/1200 Series Single Quad LC/MS: G1946A, G1946B, G1646C, G1946D, G1956A, G1956B, 6110, 6120, 6130, 6140
o API 150/165
GC
o Agilent 5890, 6850, 6890, 7890 and HP 5890 GC Systems
o Shimadzu 14, 17, 2010, 2014
o FID, TCD, PIC, ECD, FPD Detectors
o Split/Splitless, Packed, C-O-C Inlets
o Autosamplers
GC/MS
o Agilent 7890/5975
o Agilent 6890/5973
o Diffusion, Turbo & Performance Turbo
o Volatiles & Semi-Volatiles Applications
• Mass Spectrometers LC/MS/MS
o AB Sciex, API-3000, API-4000
Repair Services
o In-house (bench repair) or on-site
o Electronic and mechanical components
o Rough pumps
o Chromatography & inorganic instrumentation

Our various service plans enable you to choose the service and repair package that fits the needs of your company.

We cover most HPLC, LC/MS/MS, GC and GC/MS instruments used in the pharmaceutical, biotechnology, chemical, cosmetics and other industries. Service options include repair and service contract, preventive maintenance, or time and materials.

GSS is proud to be staffed with some of the best service engineers in the industry. GSS strategy is also to cross-train our service engineers so they can attend to scheduled PM and service calls more efficiently.

Service Details:

LC/MS/MS Full Service Contract (Parts + Labor + Travel + 2PMs)
Total comprehensive coverage designed for labs that use their instruments with greater frequency and cannot afford instrument downtime. Includes

  • All labor
  • Parts
  • 2 preventive maintenance visits and travel for the duration of the contract on the Mass Spectrometer.

PREVENTIVE MAINTENANCE BASIC. (2PMs + Travel)
This plan gives you the opportunity to continue your ongoing work and repair in house while eliminating the tasks and time to perform manufacturer guideline Preventive Maintenances. Plan includes:

  • Annual planned maintenance visits
  • 2 Preventive Maintenances on MS and travel charges.